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Terms of Service

Last Updated: June 15, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and RAN BIOLINKS CANADA LTD ("RAN BIOLINKS"), the developers of MAESTRO, regarding your use of our platform, website, and services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

2. Definitions

"MAESTRO," "we," "us," or "our" refers to RAN BIOLINKS CANADA LTD, the Canadian company operating the MAESTRO platform.

"You" or "your" refers to the individual or entity accessing or using the Services.

"Content" refers to any information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on the Services.

"User" refers to any individual who has registered for an account with MAESTRO.

3. Access and Use of Services

3.1 Eligibility

To use the Services, you must be at least 18 years old and capable of forming a binding contract. If you are accessing or using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

3.2 Registration and Accounts

You may be required to create an account to access certain features of the Services. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Acceptable Use

You agree not to use the Services to:

  • Violate any applicable law, regulation, or third-party rights
  • Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Engage in any activity that interferes with or disrupts the Services
  • Attempt to gain unauthorized access to the Services or related systems
  • Use the Services for any purpose other than their intended purpose
  • Use the Services in any manner that could damage, disable, overburden, or impair the Services

4. Subscription Terms

4.1 Subscription Plans

MAESTRO offers various subscription plans with different features and pricing. Details of available plans are provided on our website or through direct communication.

4.2 Payment Terms

You agree to pay all fees associated with your subscription plan. Payments are due in advance and may be charged automatically at the beginning of each billing cycle.

All fees are exclusive of taxes, which you are responsible for paying. Fees are non-refundable except as required by law or as explicitly stated in these Terms.

4.3 Subscription Changes and Cancellation

You may upgrade, downgrade, or cancel your subscription at any time through your account settings or by contacting us.

Changes to your subscription will take effect at the end of your current billing cycle, unless otherwise specified.

If you cancel your subscription, you will continue to have access to the Services until the end of your current billing cycle.

5. Intellectual Property Rights

5.1 MAESTRO Content

The Services and all content, features, and functionality thereof, including but not limited to text, graphics, software, and code, are owned by RAN BIOLINKS CANADA LTD or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

5.2 License to Use

Subject to your compliance with these Terms, RAN BIOLINKS CANADA LTD grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your internal business purposes.

5.3 User Content

You retain all rights to any content you submit, post, or display on or through the Services ("User Content"). By submitting User Content, you grant RAN BIOLINKS CANADA LTD a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such User Content solely for the purpose of providing and improving the Services.

6. Data Privacy and Security

Our collection and use of personal information in connection with the Services is governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with all applicable Canadian data protection laws and regulations.

You agree that RAN BIOLINKS CANADA LTD may process your data in accordance with our Privacy Policy and applicable data protection laws.

7. Confidentiality

Each party agrees to maintain the confidentiality of any non-public information disclosed by the other party in connection with the Services. This obligation shall not apply to information that is publicly available or rightfully obtained from third parties.

8. Disclaimers and Limitations of Liability

8.1 Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

RAN BIOLINKS CANADA LTD DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RAN BIOLINKS CANADA LTD BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

RAN BIOLINKS CANADA LTD'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO RAN BIOLINKS CANADA LTD DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.

9. Indemnification

You agree to indemnify, defend, and hold harmless RAN BIOLINKS CANADA LTD and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to your use of the Services, your violation of these Terms, or your violation of any rights of another.

10. Term and Termination

These Terms shall remain in full force and effect while you use the Services.

RAN BIOLINKS CANADA LTD may, in its sole discretion, suspend or terminate your access to the Services at any time for any reason, including but not limited to a violation of these Terms, without notice or liability.

Upon termination of your access to the Services, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Changes to Terms

RAN BIOLINKS CANADA LTD reserves the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of such changes.

12. General Provisions

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law principles. While we operate primarily under Canadian legislation, we ensure our services can be used globally in compliance with local regulations where applicable.

12.2 Dispute Resolution

Any dispute arising from or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the Canadian Arbitration Association, to be conducted in Toronto, Ontario.

12.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

12.4 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RAN BIOLINKS CANADA LTD regarding the Services and supersede all prior agreements and understandings, whether written or oral.

12.5 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

12.6 Assignment

You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms in whole or in part at any time without your consent.

13. Contact Information

If you have any questions about these Terms, please contact us at:

RAN BIOLINKS CANADA LTD
10212 Yonge Street, 202, Richmond Hill, Ontario, Canada, L4C 3B6
Email: [email protected]

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